Payments can be made by accepted credit cards: Visa, American Express and
Mastercard. GooglePay, ShopPay and ApplePay are all available, along with Zip
and Afterpay.

The Sonei Home website is provided with a SSL encryption system to protect
personal and payment details.

Within the payment page, a "save my credit card" option is
available for an easier and faster checkout process on your next visit. For
security reasons, Sonei Home does not retain any credit card information.

If you require further information or assistance, please email: contactus@soneidesigns.com.au

Sonei Home only offers delivery within Australia.

Standard Delivery:

The expected time for standard delivery is usually 5 to 7 business days
following order placement. However due to COVID-19, according to Australia Post,
delays should be expected. is currently 5 to 7 business days following order
placement.

Shipping charges for standard delivery orders can be found here.

*For shipments to remote and rural areas including, but not limited to regional
Northern Territory, Queensland and Western Australia addresses please allow up
to 14 business days for delivery.

Express Delivery

Due to the bulkiness of our products, unfortunately Express Post is only
offered on a quote basis. Don't hesitate to email us at
orders@soneidesigns.com.au to organise an Express Post Quote.

In order to provide you with the best service, please enter carefully your
complete and accurate shipping address.

Town name should be entered in the "City" field and match exactly
with the postcode.

Sonei Home will send you several emails during the order process to keep you
informed about the different stages of your order. In addition, your
personalised Sonei Home account will allow you to follow your order status.

In the event that there are delivery delays for your order, do not hesitate
to email us: contactus@soneidesigns.com.au

These policies can be found here.